Messaging & Archiving

The US-Analytics Secure Infrastructure group works with clients to ensure that architecture, data, and services requirements are met in a secure, efficient manner. With extensive data integration experience and a wealth of knowledge from supporting disparate systems and implementation projects, the group delivers tested, proven solutions.

In addition to data and systems integration, we help clients unlock unstructured data within complex environments. Unstructured data - like email messages, office productivity documents, IM dialogs, Lotus Notes, and so forth - typically constitute more than 70% of customer data. This information contains powerful insights into business process, customer preferences, and performance issues, but it is very difficult to capture, manage, and utilize.

The US-Analytics SI group utilizes best-of-breed solutions and custom application development to manage this data and make it usable across the enterprise. Once liberated and accessible, unstructured data helps support various business performance, customer retention, and compliance and litigation requirements. For example, organizations can save millions of dollars in litigation losses by proactively capturing and securing sensitive unstructured data.

US-Analytics SI also helps organizations maintain and expand information services that require difficult to access unstructured data. We employ infrastructure solutions that are designed specifically for securing and managing such data. Our solutions include:

  • Unstructured data definition and management services
  • Security component implementation (including Anti-Virus)
  • Server desktop virtualization for enhanced infrastructure performance

ARCHIVE DATA MIGRATION

US Analytics Archive Data Migration Services

Whether you want to update a '1st-generation' archive technology, upgrade between different versions of EV, or move data between different locations or archive platforms (e.g. following a re-location, merger or acquisition), US Analytics, working with TransVault, will ensure your archived data remains seamlessly accessible to end users and to the business, whilst maintaining full chain-of-custody.

Archive migration is exceptionally rapid (now up to 2.5TB of data a day) and entirely transparent to users (TransVault also migrates shortcuts), eliminating the risk of downtime and significantly reducing the costs, IT overheads, time and user impact normally associated with moving large amounts of data.

Supported platforms include:
  • Symantec Enterprise Vault (EV)
    • Extraction from 5.0, 6.0, 7.0 and 7.5
    • Ingestion into 7.0, 7.5, 8.0
  • Autonomy ZANTAZ EAS
  • IXOS-eCONserver
  • EMC EmailXtender (Legato)
  • EMC Centera storage
  • Hosted archive services (SAAS)
  • .PST, .XML & .MSG files

E-DISCOVERY

E-Discovery Datasheet

Are Your Electronic Data Assets - Assessable? Reliable? Defensible?

Every day, billions of email records and electric documents are created. Many of these records hold valuable information but can they be accessed when needed? Can your business find this information to facilitate making good decisions, respond quickly to eDiscovery requests, or avoid repeating the same mistakes?

When an employee leaves the company, can information they developed be found or is it lost in the haystack of records stored on backup tapes and overloaded email and file servers?

Or consider discovery requests. Modern lawsuits require not only paper records but also electronic documents, email, instant messages and faxes. With these new demands, business leaders can find themselves paying huge consulting fees to gather data, wasting days, weeks, months or even years trying to produce data from remote systems or backup tapes. Worse, companies may even be found guilty due to the inability to produce requested data.

Many firms have even purchased technology solutions to assist in these endeavors, but has it worked?

In response to these needs, US-Analytics, a national leader in Messaging and Archiving professional services, now offers comprehensive ePolicy and eDiscovery consulting solutions. Our Policy, Process, and Practice (PPP) Discipline provides the expertise to automate processes, helps our clients leverage technology where appropriate, and gives your executives peace of mind that they have a defensible and efficient records management system.

Experience

A Symantec Gold Partner certified in Enterprise Vault, Net Backup and Storage Foundations, US-Analytics PPP Team is trained and experienced in policy, eDiscovery, and IT. With more than a decade of experience and hundreds of successful implementations, US-Analytics has the expertise to affordably and efficiently get electronic records in order.

US-Analytics PPP Services help companies affordably meet the high demands of record management and production enabling them to rest easy, knowing that their enterprise is secure and ready to meet the demands of business as well as legal and/or regulatory challenges.

Need help getting your legal and technology groups to talk? Call US-Analytics PPP Team today.

Three PART APPROACH TO RECORD RETENTION

US-Analytics PPP Services comprise world-class delivery and powerful insights around a basic, three-step approach to electronic record management.

POLICY

When involved in a compliance or litigation scenario, it’s not just the data that your legal team will need. It’s proof that the data was properly captured, stored and protected. The first step toward record management peace-of-mind is establishing and maintaining a defensible policy for data storage, protection, and elimination. US-Analytics has the team you can count on who will work with your legal and business groups to thoroughly and efficiently audit or write your ePolicy and practices guide.
  • Review your policy, practice, and procedure and produce a gap analysis in order to maintain peace of mind or take corrective action.
  • Protect your enterprise with a proactive approach that doesn’t wait for threats to arise.
  • If no policy exists, create one for access controls, record retention, surveillance and internal audit.
  • Remove data capture, security and retention policy decisions from IT.
  • Maximize existing storage solutions and remove legacy data with confidence.

PROCESS

Even the world’s best IT solutions won’t protect your company if they’re not properly configured. Are the right tools in place? Should you add Instant messaging capture to your data indexing and storage solution (indexing allows for quick search and retrieval of relevant information)? Are the right people getting the right reports? Are controls in place to force users to classify their documents? Are additional user groups needed? Are security and access permissions reviewed regularly?

US-Analytics PPP Services answer these questions with customized solutions and system-specific policy recommendations.
  • Use the right tools such as Symantec Enterprise Vault, IM Manager, Net Backup.
  • Manage data across all media - email, electronic files, instant messages, faxes, etc.
  • Thoroughly review permissions, reports ,security settings, and access rights.
  • Establish recurring processes to ensure continued reliability.
  • Where possible, automate tasks.

PRACTICE

Any policy is only as good as its practice. US-Analytics PPP carries its services to fruition by providing system and controls testing to ensure your ePolicy is being carried out. Additionally, if you don’t have the staff to perform the necessary maintenance or eDiscovery requests, US-Analytics can help.
  • Establish controls for proper ePolicy use.
  • Test data management and storage environment to ensure optimum performance and participation.
  • Actively audit document capture, organization, storage and security.
  • Perform ongoing health checks and system monitoring to ensure stability and smooth performance.
  • Perform eDiscovery requests, migrations, legacy data ingestion, system upgrades, etc.

Services for Symantec Resellers

US-Analytics Concierge Services for Symantec Resellers

Concierge Program Introduction

US-Analytics is the only leading Symantec Gold Partner with national delivery capabilities consisting of STS – Certified Enterprise Vault and NetBackup skilled staff. For Symantec, Symantec resellers, and our end clients, the goal is simple: to provide end-to-end presales, architecture, delivery, and support services that is second to none.

As a result of hundreds of successful engagements, we have constructed a team of professionals capable of offering a unique service to other Symantec resellers who either lack seasoned Enterprise Vault related-expertise or who simply need to fill peak demand limitations. We classify these offerings as a personalized "Concierge Service" to Symantec and Symantec resellers alike.

US-Analytics' team will adapt to your organization's efforts to secure necessary software licenses for your end-customer. Once sold, our certified consultants will act as your staff to architect, deliver, and support your client. You will feel confident that you are providing first-class service to your client. Our delivery team boasts some of the largest and most technically complicated rollouts in the history of this archiving product.

Give us a call and we will create a custom quote or a specialized a demo for your customers today. Once impressed, we will sign you up as a client of our "Symantec Concierge Service" and help you win more product and licensing sales today.

Program Highlights

Reseller Staff Engages with a Personal Sales/Support Concierge
  • Reseller uncovers an opportunity
  • Reseller engages US-Analytics for pre-sales support
  • Reseller sells license to customer
  • US-Analytics provides post-sales services (direct or indirect).

Use US-Analytics as Your "Invisible Bench" – The reseller has resources, but urgent demand has outstripped immediate availability or stretched capacity. Use US-Analytics' professional services as a "reserve" when you need a trusted team to deliver.

Drive More Microsoft Exchange Migration Projects – US-Analytics with Enterprise Vault can assist clients in simplifying future MS Exchange migration projects. ASK US HOW.

Packaged Service Offering – We can help you to define and price simple "Quick Start" implementations for your teams to quote and win deals. We do it every day.

Our Personalized Concierge Services Menu

Once Engaged with US-Analytics and our team, we become your team. We will then assign you a personalized Account Executive (your Concierge) who specializes in assisting and teaming-up with our client to serve their needs.

Presales. Interface directly with our professional, skilled sales staff who can assist in license quoting, validation hardware, and live demonstrations of the product.

Delivery Quotes. Expect a quick turn around on custom delivery quotes. We can assist in creating packaged "prolaunches" to assist in simplifying offerings.

Assessments. Receive needs assessments, design, architecture, and project planning estimates.

Implementation. Provides Symantec Certified STS staff nationwide. Project Management. Ensures project delivery and management processes that have been developed and refined over years of successful engagements through the use of appropriate review check points.

NetBackup

  • Assessment determines the optimal blend of NetBackup technologies for client requirements
  • Implementation includes design, deployment, testing, and operational handover
  • Migration enables the conversion of existing backup and recovery solutions to NetBackup
  • Upgrade delivers a smooth path for existing NetBackup customers to transition to the latest version and deploy new options such as Flexible Disk, PureDisk, and Snapshot Client
  • Remote Office Data Protection optimizes Veritas NetBackup PureDisk™ to protect remote office data while maximizing security, bandwidth efficiency, and storage utilization
  • Application Backup and Recovery optimizes NetBackup to protect databases and applications sold by a wide range of vendors
  • Solution Review/Health Check identifies issues, recommends improvements, and fine-tunesexisting NetBackup implementations
  • Reconfiguration and Redesign reconfigures NetBackup when environments change due to infrastructure consolidation, or relocation

Symantec Enterprise Vault Messaging and Archival
(Design and Implementation)

  • Initial requirements gathering, analysis, and project planning
  • Corporate business models and compliance delegation
  • Readiness assessments
  • System architecture review and design
  • Enterprise Vault hardware sizing support
  • Performance engineering
  • Discovery Accelerator design / implementations
  • ROI enhancement and disaster recovery solutions
  • Desktop extensions deployment and configuration
  • .pst migration
  • Security
  • Project implementation and management lifecycle
  • Migrations / data analysis
 

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